Some techs seem to get by with just a multitool and a smile, but the rest of us need something more substantial. Here are 10 essential items to carry with you whenever you make a desktop call.When a trip to an end user’s machine is necessary, there’s no time for fumbling for the right tool. But many times, you arrive at the user’s desk and find yourself unprepared to fix the problem.
In an ideal world, you’d have everything needed at your fingertips–a sort of ultimate toolkit. In the real world, …